General shipping information

Payments

Your order will be despatched once full payment has been received.

Payments can be made on the website.

Cancellations

From time to time we may be unable to fulfil an order. We reserve the right to cancel or refuse an order if it is impossible to fulfil. In the event that this decision is made we will make contact immediately to advise you and to arrange a refund.

You have the right to cancel your order, if you wish to do so please get in touch immediately by phone or email.

Delivery

We aim to ship items within 2 day of receipt of order on working days. Items ordered over a weekend will be processed on the first following working day. Items ordered within Germany will normally arrive within 2-5 working days and 7-14 working days for International orders. We will make contact with you if we are having difficulty dispatching within 2 days.

The calculation for the postage charge is an average amount based on the editions in the Kunst24 Online Shop.

We do not aim to profit from our postal charges but we do aim to be as cost effective as possible.

If you would prefer a courier delivery or a guaranteed express delivery, please make contact as we can arrange delivery to your specification.

IMPORTANT! You are responsible for ensuring that your address has been correctly entered. If you are signed in to PayPal please ensure that your address layout is exactly as it should be on your parcel label! On International post we cannot be responsible for an item not getting to you because you did not check the postal address on your order confirmation. Sometimes we will make contact if we are unsure but we will usually post to the same address that appears on your order confirmation.


RETURNS:

Once you have received your parcel, you have 14 days to return your items, please get in touch to hello@kauf-kunst24.de to request a return.

You will need to cover the cost of the return shipping.
Please return items in original condition and packaging.


Important information about foreign shipping

Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.


Shipping available for the following countries:

  • Germany
  • Albania
  • Andorra
  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Georgia
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Montserrat
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • San Marino
  • Serbia and Montenegro
  • Slovakia
  • Slovenia
  • Spain
  • Svalbard and Jan Mayen
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
  • Vatican City

Payment methods

  • PayPal (including credit card, debit card, and bank transfer)
    Bei Auswahl dieser Zahlungsart erfolgt im nächsten Schritt die Weiterleitung zu PayPal. Wenn dort die erforderlichen Daten eingetragen worden sind, geht es automatisch zurück in diesen Shop, um die Bestellung abzuschließen.
  • Payment in Advance
  • Local Pickup

 

Contact

 

Email

 

Kunst24

Schwedter Strasse 22

10119 Berlin


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